Updated: May 2022.
Moda Luxe strives to ensure that its services are accessible to people with disabilities. Moda Luxe has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
www.modaluxe.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Www.modaluxe.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
The www.modaluxe.com accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Moda Luxe continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.modaluxe.com with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on www.modaluxe.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
If you are experiencing difficulty with any content on www.modaluxe.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Accessibility Assistance - If you have difficulty using or accessing any element of this website, please feel free to call us at 323-480-8360 or email us at hello@modaluxe.com and we will work with you to provide an elevated experience to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).
Moda Luxe desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to make your use of our website a successful and enjoyable experience and permit our customers to successfully gather information and transact business through our website.
Actions. We are taking a variety of steps and devoting resources to further enhance the accessibility of our website.
Ongoing Effort - Although we are proud of the efforts that we have completed and that are in-progress, we at Moda Luxe view accessibility as an ongoing effort.
Feedback - Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website.
If you wish to report an accessibility issue, have any questions or need assistance, please contact Moda Luxe Customer Support as follows:
Email: hello@modaluxe.com
Phone:
+1 (323) 480-8360
Hours: M-F 9am-4pm PST
We're here to support you with any inquiries and make your shopping experience as seamless as possible. Whether you need help with an order, have a question, or are seeking shopping advice, we've got you covered. Don't forget to explore our Frequently Asked Questions for quick answers to common queries. If you still need assistance, feel free to reach out through our contact form or virtual chatbox.
Please Note, our office hours are Monday through Friday, 9 AM to 5 PM PST.
Our Virtual Assistant is available 24/7 to provide you with immediate answers.
Customer Care: customerservice@modaluxe.com
Contact Address: 5500 Union Pacific Ave. Commerce, CA 90022
